Fuel & Charging Policy
Last updated: September 8, 2026
1. Return it where you found it
Petrol and electric alike: bring the vehicle back at roughly the level it left at. The reading at handover is recorded with the odometer and the photographs on your trip page, so there is no argument later about what it was. A tank or a battery within a few percent of where it started is fine — this is not measured to the litre.
2. Petrol — refuelling
A petrol vehicle returned meaningfully below its starting level is refuelled at our cost plus a $25 service fee. The fuel is charged at the pump price on the receipt, which is on the charge when you see it — we do not mark it up. Bringing it back full is always cheaper than having us do it, and it takes you ten minutes rather than costing you the service fee.
3. Electric — recharging
Return an electric vehicle within 10 percentage points of the charge it left with and nothing is charged for the shortfall. That band exists because a battery reads differently warm than cold; it is a tolerance, not an allowance to spend. Past it the whole shortfall is billable — the missing percentage of the vehicle's usable pack capacity, priced at what public fast charging costs us, plus a $25 recharge fee and a $10 convenience fee. Where the charging network's own receipt differs from that figure, the receipt is what you are charged.
4. Handing one back nearly empty
A vehicle returned below 21 percent state of charge carries a flat $20 low-battery fee. It is separate from the recharge above and applies even when the shortfall itself sits inside the 10-point band: a vehicle at 15 percent cannot go to the next renter until somebody has driven it to a charger and waited there, and that is true however little of the battery you used. Twenty minutes on a fast charger before you hand the keys back avoids it entirely.
5. Charging sessions billed to us during your trip
Some electric vehicles charge through an account in the owner's name — a Tesla Supercharger session, for instance, bills the car's account rather than the person plugging it in. Sessions during your trip are passed through to you at exactly what the network charged us, with no service or convenience fee and the statement line attached. This is separate from anything owed under sections 3 and 4, and charging both is not double-billing: those sessions are electricity we bought while you were driving, and a top-up afterwards is what it costs to put the battery back where it started. Free charging included with a specific vehicle is stated on its listing and is not billed.
6. Evidence and disputes
Every fuel or charging charge carries the level recorded at handover, the level at return, the working behind the amount, and the receipt or statement line for what we paid. All of it appears on your trip page. Dispute it there if it looks wrong.
Questions about our policies? Contact us at gmotionrentals@gmail.com