Nondiscrimination Policy
Last updated: June 6, 2026
1. Our commitment — zero tolerance
Our community is the foundation of our business. Every renter, host, and member of G Motion Rentals Inc must be treated with respect, dignity, and compassion regardless of the way they look, who they love, what they believe, how they self-identify, where they are from, or when they were born. We have a zero-tolerance policy: discrimination of any kind is not tolerated. This policy applies to all interactions on or through the platform, including listings, messages, reviews, bookings, pickup, return, and any in-person contact related to a rental.
2. Protected classes
Members of the G Motion Rentals Inc community may not discriminate against any other user, refuse service, cancel a booking, impose different pricing or rental conditions, or make any statement that discourages or indicates a preference for or against any user based on: race, color, ethnicity, religion, age, national origin, ancestry, citizenship or immigration status, residence or geographic location, sex, gender, gender identity, gender expression, sexual orientation, marital or parental status (including pregnancy, childbirth, breastfeeding, or related medical conditions, and being in the process of adopting or gaining custody of a child), military or veteran status, disability, medical condition, genetic information, source of income, or any other characteristic protected by applicable federal, state, or local law.
3. Hosts — prohibited conduct
Hosts may not: (a) decline or cancel a reservation based on any protected characteristic listed above; (b) impose different terms or conditions — such as a higher daily rate, a higher security deposit, additional fees, restricted mileage, or restricted vehicle availability — based on any protected characteristic; (c) post a listing or write a message that discourages, intimidates, or indicates a preference for or against any user based on a protected characteristic; (d) use the in-app messaging, reviews, or other platform features to harass, intimidate, demean, threaten, or stalk any user.
4. Specific guidance — disability and accessibility
Hosts may NOT: make assumptions about a guest's ability to operate the vehicle based on a disability; decline or cancel a trip based on actual or perceived disability; inquire about the existence, severity, or cause of a disability; ask what means the guest uses to accommodate a disability; refuse to communicate with a guest who has a hearing or speech disability using their preferred mode of communication; or post a listing that discourages users with a disability. Hosts MAY: state factual information about the accessibility features of the vehicle (e.g., "no roof rack," "manual transmission only," "trunk too small for a folded wheelchair"). If a guest raises their disability, the host should discuss whether the vehicle meets the guest's needs and, if it does not, refer the guest to another vehicle on the platform. Service animals (as defined by the Americans with Disabilities Act (ADA), 28 C.F.R. § 36.104, and California Civil Code §54.1) must be accommodated. Animals whose sole function is to provide comfort or emotional support — including most emotional support animals (ESAs) — are NOT service animals under the ADA and are not required to be accommodated under this policy. Individual hosts may choose to accept ESAs at their discretion.
5. Specific guidance — gender identity and presentation
Hosts may not refuse, cancel, or alter the terms of a trip because of a guest's gender identity, gender expression, or because the guest's presentation differs from the photograph or sex marker on their driver's license. If a host has a legitimate concern that the person presenting at pickup may not be the same person who booked the trip (regardless of gender presentation), the host should contact G Motion Rentals Inc support at gmotionrentals@gmail.com before declining service so we can verify the booking.
6. Specific guidance — familial status and children
Hosts may NOT: decline, cancel, or impose different terms based on familial status (including the presence of a child under 18, pregnancy, or being in the process of adopting or gaining custody of a child). Hosts MAY: provide factually accurate information about the vehicle's features (or lack of them) that could make it unsafe or unsuitable for families with children or infants (e.g., "no LATCH anchors," "two-door coupe"). If a guest arrives without a required child safety seat and the trip cannot reasonably proceed safely, the host should contact G Motion Rentals Inc support immediately and may decline the trip on safety grounds.
7. Personal preference — what hosts CAN decline
Hosts may decline or cancel a reservation based on factors that are NOT a protected characteristic — for example, a guest who indicates an intent to (a) tow a trailer, boat, or other equipment, (b) use the vehicle for filming, advertising, or commercial photography, (c) take the vehicle off-road or onto private trails, (d) use the vehicle for rideshare, delivery, or other commercial driving, or (e) modify the vehicle in any way. Hosts should communicate the reason to the guest in writing through the in-app messaging so the basis for the decision is documented.
8. Reporting discrimination
If you believe you have experienced or witnessed discrimination on our platform, please report it to gmotionrentals@gmail.com with the subject "Discrimination Report." Include: your name and account email, the booking number (if applicable), the name of the community member involved, the date and time of the incident, and a description of what happened. Screenshots or other supporting documentation help our investigation. We review every report. Reports are treated as confidential to the extent reasonably possible while still allowing us to investigate. We may follow up to request additional documentation. We do not retaliate against any user who makes a good-faith report of discrimination.
9. Enforcement
If G Motion Rentals Inc determines that a community member has violated this Nondiscrimination Policy, we will impose consequences in proportion to the violation and the user's history, which may include: a written warning, temporary suspension of account features, temporary suspension of the entire account, permanent removal from the platform, and, where the conduct may constitute a crime or a civil violation, referral to law enforcement or to the appropriate state civil rights enforcement agency (e.g., the California Civil Rights Department).
10. New York state notice
NOTICE TO NEW YORK USERS: New York State law (General Business Law §399-ccc) prohibits any peer-to-peer car sharing program administrator from engaging in the following practices based upon race, color, ethnic origin, religion, disability, sex, marital status, residence or geographic location, income, sexual orientation, genetic predisposition, or age: (1) refusal to allow participation in a peer-to-peer car sharing program, and (2) imposition of any additional charge (except in certain instances where the shared vehicle driver is under the age of 25). In addition, it is unlawful for any peer-to-peer car sharing program administrator to refuse participation solely on the requirement of ownership of a credit card.
11. Jurisdictions outside the United States
Hosts and renters using our services in jurisdictions outside the United States are not required to comply with the specific provisions above where they conflict with mandatory local law, but are required to comply with all applicable anti-discrimination laws in the jurisdiction where the trip takes place.
Questions about our policies? Contact us at gmotionrentals@gmail.com